“You shall know the truth, and the truth shall make you free.” It pains my Southern Bible Belt upbringing to say this. Taken in isolation, there is a great deal of evidence that this well-known [...]
In the early days of the personal computer and internet, there were those who understood the tremendous promise that was to come as technology caught up with imagination. Most regular people, on the other hand, [...]
It’s common for clients to identify challenges and opportunities that they want to see addressed when I present to their group. A group of municipal government leaders recently asked that I provide tips about leading [...]
Disruption is everywhere, and everyone is in danger of being relegated to the junk heap of irrelevance. At least that’s the impression you receive from the articles, books, and speeches that dominate business education. While [...]
Back in June 2017, CNBC’s Jim Kramer predicted that Amazon, with its purchase of Whole Foods, would dominate the grocery industry in two years. At that time, I wrote that Amazon’s eventual domination wasn’t necessarily [...]
Companies are rendered irrelevant by their scarcity of new thinking not the introduction of new technologies. They stop asking two crucial questions: What else can we do to enhance the customer experience, and what’s next [...]
Leading thinkers believe that AI will solve climate change, prevent all traffic accidents, and turn everyone into superhuman cyborgs. Then again, there are those who believe that AI could put almost everyone out of work, [...]
Empowering employees to voluntarily help your company succeed should be, to borrow a phrase from Tom Peters, a “blinding flash of the obvious.” The metrics about engaging and utilizing your staff to share positive messages [...]
There’s a secret that your training department and the thousands of professional speakers and trainers aren’t telling you: You won’t change your culture by simply sending your people to training or bringing in an outside [...]
Imagine wearing a large button with the words “Leader” and “Liar” written in opposite directions so that one of the words is always readable to others. How would those you wish to influence position that [...]
The future of business was foreshadowed in 1984. Not the book 1984 by George Orwell although you might make that case as well. The future we’re talking about appeared in a book titled Silicon Valley [...]
Everywhere you look someone is talking about corporate culture. It’s easy to see why. The research advocating for a culture that engages your team and makes employees happy is compelling. It is, after all, a [...]
Forty-plus year old rock bands have something in common with forty-plus year old technology companies – it is easy to assume that their best days are behind them. Don’t let age, past success, or media’s [...]
The days of sustaining the status quo are gone. You are either continuously changing to engage and excite your marketplace, or you are responding to impending disruption from someone who was innovating while you slept. [...]
Think globally. Act locally. The phrase entered the zeitgeist decades ago as a call for individuals and communities to consider the long-term impact of their actions on the environment. It has since evolved into use [...]