Why you? Why now? What makes you relevant? Options are everywhere and being good is the minimum expectation. Why should I pay attention to you rather than hit the “Next” button? Unfortunately, most people give [...]
If you want your business to be better, there are areas that will have to be different. If you want things to be different, you will have to change. For most businesses, the challenge to [...]
Most of the talk about New Year’s Resolutions is just that – talk. Despite all of our good intentions, most people won’t achieve their goals for the coming year. Research released by the University of [...]
The end of the year is always hectic. You are wrapping up last minute obligations, projects, and probably gifts. Spending time with family and friends is, no doubt, on your To Do list. And, you [...]
From Joe Calloway: Here’s advice that I’m giving myself for 2016. You can partake of it as you see fit: Lighten up. My family is healthy and happy and we’re all together. In light of [...]
Have you ever head an idea and immediately thought, “That is brilliant!” It recently happened to me as I was emceeing an awards event for entrepreneurs and small business owners. The award was Entrepreneur of [...]
Are you afraid of being Uberized? You should be. Uber, Airbnb, and Lyft aren’t just the poster children for the Sharing Economy; they represent the continuation of a truth that is as old as civilization: [...]
You can’t cut your way to growth. Profitability? Yes, at least for a while, but growth is a completely different animal. Growth requires increasing the top line and there are only four basic ways to [...]
The Five Friends share the companies with which they love doing business. Find out what keeps them coming back again and again ... and what your business can learn from their experience. [...]
A strong, vibrant organizational culture is the ultimate engine for accelerating change and adapting to new opportunities. It can also be an anchor that holds you back and contributes to your downfall. Which is it [...]
The Five Friends share ideas to make your business better in this special video version of the Five Friends blog. See what Scott McKain, Larry Winget, Joe Calloway, Mark Sanborn, and I have to [...]
Regardless of how fast your company is today, the marketplace expects and rewards being faster and more nimble. Current success proves that correct choices were made yesterday. A competitor’s game-changing innovation or their faster response [...]
The names that regularly appear at the top of every list for amazing customer experiences and service are familiar: USAA, Amazon, Chick-fil-A, Publix, and Zappos. And sadly, so are names that appear at or near [...]
From Randy Pennington: We fired the service that had done all of our lawn care, landscaping, tree trimming, and holiday lights for 17 years. There wasn’t one single incident that caused us to leave. It [...]
If you aren't satisfied with the way your career is progressing, you are not alone. Most of your friends and colleagues share your frustration and even the ones who like their jobs want to do [...]