Companies are rendered irrelevant by their scarcity of new thinking not the introduction of new technologies. They stop asking two crucial questions: What else can we do to enhance the customer experience, and what’s next [...]
Leading thinkers believe that AI will solve climate change, prevent all traffic accidents, and turn everyone into superhuman cyborgs. Then again, there are those who believe that AI could put almost everyone out of work, [...]
Distance might make the heart grow fonder in matters of personal relationships. In workplaces, distance – actual or perceived – can create silos and subcultures that undermine productivity, efficiency, and collaboration. That’s why leading companies [...]
The future of business was foreshadowed in 1984. Not the book 1984 by George Orwell although you might make that case as well. The future we’re talking about appeared in a book titled Silicon Valley [...]
What would be different in your operation if you could experience a 170 percent in engagement, a 294 percent increase in innovation, and a 221 percent increase in results? Would that give you a leg [...]
The days of sustaining the status quo are gone. You are either continuously changing to engage and excite your marketplace, or you are responding to impending disruption from someone who was innovating while you slept. [...]
Recently, a client asked for help to understand why it struggles with creating a culture that values and engages people. In a moment of absolute clarity and candor, a mid-level manager said, “I think we [...]
You could see the discomfort on their faces. A group of talented, committed professional sat in the meeting room as their leader – a key company executive – shared the organization’s strategic vision of the [...]
What does a snail say when riding on the back of a tortoise? WEEEEEEEEEEEEEEEEEEE! Besides being one of my favorite jokes ever, it also a reminder about the importance of perspective as you view the [...]
Building a business that lasts is the exception rather than the rule. Fifty percent of start-ups fail within the first five years. That number drops the longer you stay open, but even then, building a [...]
Your business didn’t start out with the intent to become lethargic and ultimately irrelevant. It began with an idea that would provide a product or service that is faster, better, cheaper, or friendlier than your [...]
Didn't make it to the Summit? Find out a few of the ideas you missed. Were you there? Here a a few key ideas to remember.
Depending on your preferred quote, the truth will make you miserable, make you mad, and set you free … but not until it is finished with you. I take no comfort in contradicting James Garfield, [...]
Want to know about the struggles facing organizations today? The Five Friends share their what they are seeing in the marketplace.
Rapid, radical technology advances have always disrupted the status quo and created a generation of marketplace winners and losers. In 1860, there were probably Pony Express riders who sat around after a long day’s ride [...]