This message has been around for years: Speed is essential to flourish in a world where past success only ensures that you used to be relevant. Your organization needs to be faster to market, quicker [...]
There is always one. Often there are several. You know…the ones who resist every change. If you are lucky, they adopt a neutral wait and see position. More likely, they find the most inconvenient time [...]
If you want your business to be better, there are areas that will have to be different. If you want things to be different, you will have to change. For most businesses, the challenge to [...]
Imagine this: An email arrives from the Chief Executive Officer of your company with the following message: It is no secret that the past few years have been a struggle. Our competitors are buying market [...]
Are you afraid of being Uberized? You should be. Uber, Airbnb, and Lyft aren’t just the poster children for the Sharing Economy; they represent the continuation of a truth that is as old as civilization: [...]
You can’t cut your way to growth. Profitability? Yes, at least for a while, but growth is a completely different animal. Growth requires increasing the top line and there are only four basic ways to [...]
You are now in the middle of a change. How you arrived here doesn’t matter. It could be a planned change gone awry, or perhaps a crisis forced you to do or be something different. [...]
Business today can feel like being transported to the pages of the Louis Carroll classic Alice’s Adventures in Wonderland. The potential solutions for meeting today’s challenges are just as confusing as the problems: Change your [...]
A strong, vibrant organizational culture is the ultimate engine for accelerating change and adapting to new opportunities. It can also be an anchor that holds you back and contributes to your downfall. Which is it [...]
The Five Friends share ideas to make your business better in this special video version of the Five Friends blog. See what Scott McKain, Larry Winget, Joe Calloway, Mark Sanborn, and I have to [...]
What if there was a way to make a 100% improvement in one of the most prevalent complaints customers have about your product and service? You would implement it in a heartbeat, right? In the [...]
Flawless execution today is no guarantee of relevance tomorrow. The ability to quickly and continually change and adapt is a competitive advantage —which is why companies like Jim Beam, Procter & Gamble, and Zildjian Cymbals [...]
“Our organization isn’t working as well as it needs to be. Things aren’t bad. They used to be much better. The just aren’t that way now.” Every leader has, at some point, felt that everything [...]
The future belongs to the disruptors. Customers reward it. Your business survival demands it unless you want to be rendered obsolete by an unknown start-up or overtaken by a global company from a developing nation. [...]
You will never inspire the hearts and minds of others without a deep, genuine appreciation for the talent, commitment, and value that others can bring to your team. When you get that, your ability to [...]