Businesses want people to be creative and unique in order to help them be different and distinctive. But is that always the best approach? Viewers of Katy Perry’s halftime show at the 2015 Super Bowl [...]
A prospect recently asked my fee for a one-hour speech. Their response to my answer was, “I thought plumbers and electricians were expensive.” With absolutely no disrespect to those who work in the trades, my [...]
Change, disruption, and uncertainty are hot topics for today’s corporate and association meetings. This is the second time around for change as the topic de jour. Back in the 1990’s, the message was “Change is [...]
What does the future look like? It is difficult to be 100 percent certain, but here are six trends that I believe will be a big part of our lives and work going forward: Customer [...]
From Mark Sanborn: The biggest challenge businesses will face in the next five years is meeting increasing customer expectations. There is a current dilemma that will only get worse: the more you do for customers, [...]
Leadership is about the ability to influence others – nothing more and nothing less. It has less to do with position and is more about credibility, trust, and bringing out the best in yourself and [...]
Leaders are known by their results. Your organization’s results improve when the performance of you and your people improves. It sounds obvious, and yet performance development remains, at best, an oxymoron along with jumbo shrimp, responsible [...]
The scariest change on your horizon is the one that you don’t see coming. The problem for most of us is that we are so busy taking care of the seemingly urgent stuff on our [...]
My friend – and one of the Five Friends bloggers – Mark Sanborn wrote an excellent blog post last week titled “Why You Might Want to Stop Being a Thought Leader.” The premise is that [...]
Years ago I visited the transportation museum at Fort Eustis, Virginia. There was a wall as you entered that contained campaign battle ribbons dating back to the earliest wars and military conflicts for the United [...]
The death of Michael Brown and the subsequent events are a tragedy. Everywhere you look someone is blaming an individual or group for the anger, hurt, riots, looting, building burning, and feelings of injustice that [...]
I had the good fortune to meet and work with Bill McDermott years ago when he was with Xerox. Since then he has gone on to lead SAP and now write an excellent book titled [...]
You and your business are more likely to become irrelevant before you ever become obsolete. Blackberry is a great example. Its market share for smartphones was 40% in 2010. It is less than 2% [...]
Former Secretary of State Hillary Clinton sent political commentators into high gear with her statement that businesses and corporations don’t create jobs. She went on to say that trickle-down economics has proven to be a [...]
How much paid vacation do you receive from your company? Do you take it all, or do you find yourself giving or banking time at the end of the year? Would you take more time [...]