The President claims that Amazon is—in no particular order—ripping off the U.S. Postal Service, not paying taxes to state and local governments, and putting local retailers out of business. The facts, however, are not on [...]
It’s common for clients to identify challenges and opportunities that they want to see addressed when I present to their group. A group of municipal government leaders recently asked that I provide tips about leading [...]
A strong, vibrant culture is the accelerator that gives your company a sustainable competitive advantage. It can also be an anchor that holds you back and sabotages your success. So which is it for you? [...]
Back in June 2017, CNBC’s Jim Kramer predicted that Amazon, with its purchase of Whole Foods, would dominate the grocery industry in two years. At that time, I wrote that Amazon’s eventual domination wasn’t necessarily [...]
Sandra (not her real name) was baffled and a little disconcerted. The team that had performed so admirably just a few years ago was now struggling. They still executed the routine tasks and assignments with [...]
Leading thinkers believe that AI will solve climate change, prevent all traffic accidents, and turn everyone into superhuman cyborgs. Then again, there are those who believe that AI could put almost everyone out of work, [...]
Empowering employees to voluntarily help your company succeed should be, to borrow a phrase from Tom Peters, a “blinding flash of the obvious.” The metrics about engaging and utilizing your staff to share positive messages [...]
There’s a secret that your training department and the thousands of professional speakers and trainers aren’t telling you: You won’t change your culture by simply sending your people to training or bringing in an outside [...]
Imagine wearing a large button with the words “Leader” and “Liar” written in opposite directions so that one of the words is always readable to others. How would those you wish to influence position that [...]
The future of business was foreshadowed in 1984. Not the book 1984 by George Orwell although you might make that case as well. The future we’re talking about appeared in a book titled Silicon Valley [...]
Everywhere you look someone is talking about corporate culture. It’s easy to see why. The research advocating for a culture that engages your team and makes employees happy is compelling. It is, after all, a [...]
What would be different in your operation if you could experience a 170 percent in engagement, a 294 percent increase in innovation, and a 221 percent increase in results? Would that give you a leg [...]
Forty-plus year old rock bands have something in common with forty-plus year old technology companies – it is easy to assume that their best days are behind them. Don’t let age, past success, or media’s [...]
The days of sustaining the status quo are gone. You are either continuously changing to engage and excite your marketplace, or you are responding to impending disruption from someone who was innovating while you slept. [...]
Think globally. Act locally. The phrase entered the zeitgeist decades ago as a call for individuals and communities to consider the long-term impact of their actions on the environment. It has since evolved into use [...]