Execution

11 Jul, 2012

What’s Up With the Economy? Uncertainty

By |2012-07-11T14:06:28+00:00July 11th, 2012|Accountability, Business Growth, Business Strategy, Execution, Innovation, Leadership, Others, Performance Improvement, Results|

Another month, and another weaker than expected jobs report. So what’s up with the economy? Welcome to the new normal: Unemployment that is higher than anything we can remember in decades. Scores jobs are available due to a lack of skilled workers. Slow growth that feels like a recession even though technically it isn’t, and most of all, uncertainty.

2 Jun, 2011

Engage Your People to Engage Your Customers

By |2016-10-29T15:29:58+00:00June 2nd, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Employee Retention, Execution, Innovation, Leadership, Performance Improvement, Personal Development, Results|

Right now – as you are reading this sentence – 70 percent of your staff are alienating your customers, keeping you from achieving your goals, or costing your company money that could be used for more productive uses. Scary, huh?

20 Apr, 2011

Lead the Experience

By |2014-11-02T18:50:23+00:00April 20th, 2011|Business Growth, Business Strategy, Corporate Culture, Execution, Innovation, Leadership, Personal Development, Results|

Why do certain companies, brands, and even people stand out in a world where everyone is basically saying and doing the same things? For the most part, we all get it wrong. We focus on the tools – like marketing campaigns, social media, and advertising – and ignore the goal – to make customers want to do business with us. Here are three things you can do to define and deliver an experience that sets you apart:

15 Apr, 2011

The Rewards of Staying Stupid

By |2016-10-29T15:29:59+00:00April 15th, 2011|Business Strategy, Corporate Culture, Execution, Innovation, Integrity & Ethics, Leadership, Results|

I published a piece titled “Stupid Has Its Own Momentum” in November 2010. Since then, examples of stupid having its own momentum. have continued ... and continued ... and continued. Stupid maintains its own momentum because there are incentives to do so. Here are three powerful rewards to stay stupid:

22 Mar, 2011

Ask a Better Question

By |2016-10-29T15:29:59+00:00March 22nd, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Execution, Government & Politics, Innovation, Leadership, Performance Improvement, Results|

Southwest Airlines faced a dilemma early in its operation—a cash shortage was forcing it to sell one of its four airplanes. The implications are obvious—selling the airplane generates cash for operations and cuts capacity to generate future revenue. Government leaders are facing their version of this challenge in budget meetings across the country. Should we raise taxes and fees in a difficult economy, or do we cut services at a time when they may be needed most?

27 Jan, 2011

A Love Affair With Results

By |2016-10-29T15:30:00+00:00January 27th, 2011|Business Growth, Corporate Culture, Execution, Leadership, Results|

The edge is a deep passion for competing, contributing, and yes, winning. It’s being dissatisfied with the status quo and never resting on your laurels. It is caring so much that you work your tail off to deliver better results tomorrow than you did today. Passion for delivering results drives learning and embracing change as a way of life. It’s an attitude not a skill.

15 Nov, 2010

Stupid Has Its Own Momentum

By |2016-10-29T15:30:02+00:00November 15th, 2010|Business Growth, Communication, Corporate Culture, Execution, Innovation, Leadership, Performance Improvement, Results|

We have all seen and/or participated in an experience similar to my purchase of an Arabian horse. More important, we have witnessed the result of a well-intentioned idea gone bad in the communities and organizations we serve. Stupid – once in play – can take on a life of its own.

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