Someone out there is waiting to take your customers, your best employees, and ultimately, your business. Your competitors are not just the usual suspects you know. They can come from anywhere – from a dorm room to a foreign country.
Consciously changing – even tweaking – a culture is hard work.. There is no twelve-step program. There are choices you can make that, over time, will help you repair a damaged culture or sustain and grow a positive one.
Your best employees are contemplating quitting. Some of them already have. Increased turnover always occurs after a recession. Pent up demand for new talent combines with pent up desire for something better, and the people with the best skills – your star employees – start listening to the offers for more money and opportunity. Are you vulnerable? Chances are the answer is yes if you are guilty of any of the following: