The Five Friends share the companies with which they love doing business. Find out what keeps them coming back again and again ... and what your business can learn from their experience. [...]
Business today can feel like being transported to the pages of the Louis Carroll classic Alice’s Adventures in Wonderland. The potential solutions for meeting today’s challenges are just as confusing as the problems: Change your [...]
A note from Randy: I don't often have a guest post on this blog. But, Jeffrey Hayzlett is someone who you need to know. This blog is based on his new book, Think Big, Act [...]
The Five Friends share ideas to make your business better in this special video version of the Five Friends blog. See what Scott McKain, Larry Winget, Joe Calloway, Mark Sanborn, and I have to [...]
Flawless execution today is no guarantee of relevance tomorrow. The ability to quickly and continually change and adapt is a competitive advantage —which is why companies like Jim Beam, Procter & Gamble, and Zildjian Cymbals [...]
Regardless of how fast your company is today, the marketplace expects and rewards being faster and more nimble. Current success proves that correct choices were made yesterday. A competitor’s game-changing innovation or their faster response [...]
From Randy Pennington: We fired the service that had done all of our lawn care, landscaping, tree trimming, and holiday lights for 17 years. There wasn’t one single incident that caused us to leave. It [...]
What does the future look like? It is difficult to be 100 percent certain, but here are six trends that I believe will be a big part of our lives and work going forward: Customer [...]
From Mark Sanborn: The biggest challenge businesses will face in the next five years is meeting increasing customer expectations. There is a current dilemma that will only get worse: the more you do for customers, [...]
Leaders are known by their results. Your organization’s results improve when the performance of you and your people improves. It sounds obvious, and yet performance development remains, at best, an oxymoron along with jumbo shrimp, responsible [...]
You and your business are more likely to become irrelevant before you ever become obsolete. Blackberry is a great example. Its market share for smartphones was 40% in 2010. It is less than 2% [...]
Former Secretary of State Hillary Clinton sent political commentators into high gear with her statement that businesses and corporations don’t create jobs. She went on to say that trickle-down economics has proven to be a [...]
The Road Runner cartoons are wrong. Wile E. Coyote is the exception rather than the rule. Coyotes are idea models for remaining nimble and flourishing in the face of change. Need proof? They continue to [...]
How much paid vacation do you receive from your company? Do you take it all, or do you find yourself giving or banking time at the end of the year? Would you take more time [...]
From Randy Pennington: It depends on your definition of “teamwork.” It is absolutely critical if you define teamwork as everyone having a shared vision; clear roles and responsibilities; delivering their best to help the entire [...]